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Use cases Local service businesses

Testimonials for local businesses, from your regulars

Your customers tell you they love you every day — at the counter, in the chair, on the way out. Wallsy gives them a quick way to write it down, and you a way to show it on your website.

Start free See a live Wall of Love
  • A link or QR at the counter
  • Photos with each story
  • Nothing public without your OK

The message to send

You → customer, by text the same day

Thanks for coming in today! If you have a sec, we’d love a few words about your visit for our website — no app, no sign-up: wallsy.live/f/your-name

Template — change the words to sound like you

  1. Ask when they’re still smiling

    Right after a great appointment or a finished job is the moment. Send the link by text that afternoon, or print it as a QR code (any free QR generator will do) for the counter, the receipt or the back of a business card.

    Ask people you know were happy. It’s not a survey — it’s a favour from a fan.

    You → customer, by text the same day

    Thanks for coming in today! If you have a sec, we’d love a few words about your visit for our website — no app, no sign-up: wallsy.live/f/your-name

    Template — change the words to sound like you

  2. Three questions that get a useful answer

    Put these on your collection page. Short, specific questions get short, specific answers — the kind people actually read.

    1. What made you choose us?Tells new customers what you’re known for.
    2. How did it go — and how do you feel now?The result is what they’re buying.
    3. Would you recommend us to a friend? Why?Local business runs on word of mouth.

  3. Where to put them

    • Your homepageFree & Pro
      Grid widget with photos — real faces build trust fast.
    • Booking or contact pagePro
      Single quote widget beside the form.
    • Instagram bio and Google Business profile website linkFree & Pro
      Your Wall of Love page.

  4. Set it up in an afternoon

    1. Name the collection page after your business and add your logo — it’s what customers see on their phone.
    2. Turn on the photo field for before/after or happy-customer shots.
    3. Make a QR code from the link with any free generator and put it on the counter and your receipts.
    4. Embed a Grid widget on your homepage and link the Wall of Love from your Instagram bio.

  5. The honest bit: Wallsy isn’t for you if…

    • You want your Google reviews on your site — Wallsy doesn’t import Google, Yelp or Facebook reviews. It collects testimonials for your own website.
    • You need to send review requests automatically after every booking — there are no booking-system integrations.

    Still deciding? See how Wallsy compares with other testimonial tools.

Questions people ask

Does Wallsy replace Google reviews?

No — they do different jobs. Google reviews help people find you on Maps; Wallsy testimonials live on your own website, with photos, in your branding.

Can I make a QR code for the counter?

Your collection page is a normal link, so you can turn it into a QR code with any free QR generator and print it.

Will people need to download an app?

No. The page opens in their phone’s browser — stars, a few lines, done.

Do I need a website to use Wallsy?

No. Your Wall of Love is a public page with its own link, so it works even if you only have social profiles.

Can staff send the link?

Yes — it’s just a link. Share it in your team chat so whoever finishes the appointment can text it.

Keep exploringSimilar businesses and guides

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  3. Wallsy for agenciesUse case
  4. How to ask for testimonialsGuide
  5. Collection pageFeature

Your happiest customers are one link away.

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